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THE POSSIBILITIES OF USING THE ASSESSMENT CENTER TECHNOLOGY IN IMPROVING THE PUBLIC ADMINISTRATION SYSTEM

https://doi.org/10.47649/vau.25.v77.i2.28

Abstract

The effectiveness and quality of the public administration system depend on the qualifications of civil servants and their professional competencies. The model of a professional, pragmatic state, adhering to the principle of "listening", "service", and "people first", requires the development of professional competencies and personal qualities of civil servants. The purpose of the article is to explore the possibilities of using a modern assessment center tool to identify and develop talented personnel in improving the public administration system. One of the most promising ways is a competence-based approach. The competence approach is an integrative tool for human resource management and allows you to synchronise various areas of work with the personnel reserve: selection and selection of candidates, motivation and development. To achieve the goal, the assessment of personnel assessment tools, including the advantages of the assessment centre, is given. The scientific article examines the essence of assessing the competence of capable civil servants in the public administration system of the Kazakhstan within the framework of the competence model developed jointly with the Presidential Administration and the Agency of the Republic of Kazakhstan for Civil Service Affairs, such as leadership, decision-making, proactivity, analysis and problem solving, as well as persuasiveness, its main tools. The possibilities of developing the assessment of personnel competencies are being studied.

The research was guided by the methods of analysis, synthesis, observation, and comparison of scientific research. The idea of publishing the article arose as a result of the author's participation in competency assessment projects conducted under the leadership of the Academy of Public Administration under the President of the Republic of Kazakhstan. The results of the assessment were obtained as research materials.

About the Authors

A. B. Tulaganov
L.N.Gumilyov Eurasian National University
Kazakhstan


R. A. Yesbergen
Branch of the Academy of Public Administration under the President of the Republic of Kazakhstan in Aktobe region
Kazakhstan

Raushan Yesbergen Candidate of Economic Sciences; Associate Professor, docent

Aktobe



R. N. Salimzhan
L.N.Gumilyov Eurasian National University
Kazakhstan

Rustem Salimzhan - master's student 

Astana

 



D. S. Mussabalina
Abai Kazakh National Pedagogical University
Kazakhstan

Dinara Mussabalina - PhD, postdoc

Astana



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For citations:


Tulaganov A.B., Yesbergen R.A., Salimzhan R.N., Mussabalina D.S. THE POSSIBILITIES OF USING THE ASSESSMENT CENTER TECHNOLOGY IN IMPROVING THE PUBLIC ADMINISTRATION SYSTEM. Bulletin of the Khalel Dosmukhamedov Atyrau University. 2025;77(2):330-340. (In Kazakh) https://doi.org/10.47649/vau.25.v77.i2.28

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ISSN 2077-0197 (Print)
ISSN 2790-332X (Online)