COMPETENCE MODEL OF A MODERN LEADER IN THE SPHERE OF EDUCATIONAL INSTITUTION PERSONNEL MANAGEMENT

The conflicts are one of the major phenomena in activity of the modern organization.Research of problems in the field of management showed, that managers spend morethan 25% of their time on conflict management. Conflict management is somethingthat companies and managers need to deal with and involves doing things to limit the negative aspects and to increase the positive consequences of conflict.The paper shows a model of conflict management as a new form of managing the conflict situations. Managing the conflict processes becomes of vital importance for managers, since the potential of conflicts is constantly increasing. Professional conflict resolution is one of the tasks of the manager. Thus, mediation is seen as conflict management, oriented at organization development. The article discusses the most important competences of a professional leader, using which, the leader ensures a productive promotion of his employees.

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